Frequently Asked Questions:
What if I have an item that is overdue?
Due Dates for materials are extended to 7/1/20, all holds have been suspended until 7/1/20 and the “Hold Pickup By” date has been extended to 7/1/20. Items will automatically be renewed once past the July 1 date. You will not be penalized for late items.
Items may be returned at either book drop next to our main entrance and new western entrance. Your items will be held in quarantine for a period of three days before they are removed from your library card.
Is the library taking donations?
We are unfortunately still unable to take donations at this time. Please call us at 315-736-9734, ext. 301 for more details.
Will there be more AARP tax preparation dates at Dunham?
Dunham does still have tax forms available. If you are looking for a certain form give us a call and we can arrange a pickup time for you. Once 2021 arrives, we hope to be able to offer our usual four sessions of free AARP tax preparation. As things continue to change, we advise you to watch our website of Facebook page for current information.
What library resources can I access online?
So many! Services like RB Digital and Overdrive/Libby allow you to access eBooks, eAudiobooks, streaming movies, digital magazines, and newspapers are available 24/7. In addition, we offer many opportunities for eLearning, such as Transparent Language and Tumblebooks–build valuable job skills or work on your resume, get one-on-one tutoring and homework help, all from your home. Access midyork.org to explore our virtual collection.
Here are some of the many online resources available for children, just click on the graphic below:
What has happened to Hoopla?
Due to impending budget cuts we will be ending our subscription with Hoopla effective September 1, 2020. We’re sorry to see it go but we need to put our funding into services with higher impact such as Overdrive. Any checkouts made through August 31 will be available for the duration of the normal checkout period.
I have a question about my account. Is there anyone who can help me?
If you have any questions about your account or how to access digital resources, you are always welcome to email us at email@example.com. You may also call 315-736-9734 extension 301 and leave a voicemail.
Thank you for your support and understanding.